Margate, Florida–> Sandra Brown
November 1, 2012Lehigh Acres, Florida–> Wendy Joseph
November 20, 2012
Corporate Flight Attendant: Jessica Lynn Canicio
Location: Brooklyn, New York
Objective:
Seeking to a rewarding and demanding position as a Flight Attendant making the most of my hospitality and customer service skills, while utilizing my experience and strong work ethic.
Education:
2003 Bachelor Degree with duel major Aviation Management, Women Studies –
The Ohio State University- Columbus, OH
1999 – Present – Bartender- experience in Multiple different environments
1994 – Present – Server – experience ranging from fine dining to catering
Work:
2010- Present – Nanny/ Personal Assistant – The Stillman/Greenberg Family – New York, New York
Provide safe guiding through daily activities
Assist with homework and school projects
Teach and play creative and fun games
Run errands, do shopping, assist in organization, make the boys dinner, etc.
2012 – Bartender – Luca Bar – New York, New York
Responsible for opening and closing duties
Helped build and keep customer base
Kept customers happy by providing quick, friendly and efficient service in a hectic environment
Quickly and efficiently took orders and served food and drinks
Provide excellent customer service to a multifaceted customer base.
Assist Management staff in special events and assignments.
2007 to 2009 – Customer Support Concierge – Signature Flight Support – Santa Ana, CA
Act as client service liaison and concierge
Administer problem solving and solution resolution
Manage and maintain front desk of executive terminal and other reception related duties
Operate multi-line phone system and radio communication
In charge of calendar upkeep through Excel
Track arrivals and departures and provide directions
Provide hotel and car accommodation, entertainment options, catering and event planning
2006 to 2007 – AAE Aerospace – Contracts Support Administrator – Santa Ana, CA
Assist Director of Sales and VP in managing sales and special projects throughout the sales cycle
Prepare quotes, and create purchase orders for client account project deadlines of a multi-million dollar company
Create financial reports and assist in managing office accounting via Quick books
Attended basic college Accounting and Excel course to sharpen my accounting knowledge and to assist me in my accounts payable and receivable duties.
Give excellent customer service to Government Defense buyers
Provide office reception and office equipment management and upkeep
Arrange boardroom meetings for company sales presentations, and catering
2003 to 2006 – Administrative Assistant/Lead Server and Bartender –
The Brownstone – Columbus, OH
Effectively train new employees
Reservation specialist for both private and main dining guests
Proficiently performed administrative tasks
Manage bar and associate tasks and communication
Ensure a superb dining and entertainment experience through superior service