Corporate Flight Attendant: Kim A. Franks
Location: Tri-State area of New York
Seeking a position as a contract Corporate Flight Attendant in the aviation industry where my skills, experience, training and strong work ethic can be utilized. My objective is to advance in my field while obtaining the additional knowledge necessary for future growth within a rapidly growing company.
Experience & EDUCATION
2014-Present MAC Air Group Contract Flight Attendant
Worked on the Hawker 1000
2014-Beyond & Above Flight Corporate Flight Attendant Training
Current in emergency training in compliance with FAA guidelines for Part 91, 125 & 135 operational procedures.
Current in Food Safety, Catering & Wine Presentation.
Current in First Aid, CPR and Self-Defense & Awareness Training.
Aircraft Evacuation training in the following aircraft:
Challenger, Hawker, Falcon, Gulfstream IV & G550 Evacuation Crewmember Training Course.
2014- TIPS Certification
2005- New York Academy of Bartending
2005-2012 NYS Libor Real Estate License
US Passport valid until 2019
2008-Present Marriott Courtyard Farmingdale, NY
Food & Beverage Operations Manager/Bartender
Oversee the day-to-day operations in our Bistro and Bar
Plan for and purchase food for food service program.
Provide customer service to patrons during mealtimes while serving them food and drinks.
Maintain required records including food production, inventory, income/expense, meal counts and personnel records.
Ensure the staff follows proper sanitation procedures.
Preside over food service employees, including cooks, food preparers, cashiers, and bar staff.
Ensure safety standards are maintained while food is being cook.
Respond to customer preferences and complaints. Ensure dining experience is satisfactory.
Maintain employee records, prepare payroll, and complete paperwork to comply with laws and regulations. Hire, recruit, and train employees.
1999-2007 American Home Mortgage Melville, NY
Managed a team of 50 processors, reviewers/team leaders. Tracking and reporting individual loan production and pipeline management
Analyzed & researched appraisals & collateral issues in order to make credit decisions
Analyze & implement operational processes to build efficient and effective communication among teams and client base
Review appraisals, surveys, title reports, flood and insurance policies
Maintain awareness of underwriting guidelines and product types
Act as a liaison between the branch, appraisers & reviewers to maintain and enhance the appraisal process
Create & maintain staff schedules and documentation (e.g. manuals, checklists, procedures, project plans, reports, announcements, etc.).
Audited executed loan documents post closing, i.e., reviews signatures, dates, content and adequacy of loan documents
Conducted interviews, processed Termination letters, New Hire paperwork, annual reviews
Monitored existing transactions by tying out remittance reports and analyzes servicing tapes.
Collaborated with Investors to tie out trades and set up funding
Implemented training course for new recruits.
Organized and facilitated a pilot group for Imaging testing and classification.
References Available Upon Request