Location: Jupiter, West Palm Beach, FL.
Nearby private aviation airports:
PBI (KPBI) - Palm Beach Intl Airport, West Palm Beach, FL, US
FPR (KFPR) - St Lucie County Intl Airport, Fort Pierce, FL, US
VRB (KVRB) - Vero Beach Muni Airport, Vero Beach, FL, US
Contact her at www.flycontract.com contract and corporate flight attendant directory or call us.
Flight Attendant Training Course: Beyond and Above
Private Fight Attendant resume below and contact information at www.flycontract.com
Determined professional with exceptional customer service skills seeks opportunity to improve passenger safety, security, and comfort as a diligent corporate flight attendant, in a full time or contract position within a corporate or charter aviation department.
Education & Training .
2011 - Beyond and Above -Corporate Flight Attendant Training Ft. Lauderdale. Emergency training that follows FAA guidelines for Part 91,125, & 135 Operating procedures as well as currency in First Aid , CPR, AED and Self Defense Training
2011 – NBAA Flight Attendant Training Scholarship Winner
1997 – 1998 Lewis University - Aviation Flight and Administration - Undergraduate
Work Experience .
Mar. 2010 - Present Jet Aviation FBO - Customer Service Representative
Responsible for welcoming customers in person and/or by phone; providing them with assistance throughout the different departments within Jet Aviation; as well as developing repeat customers; gaining their trust and ensuring satisfaction by understanding their needs and responding quickly. Recording customer and flight information into computer for the use of the department, making reservations (hotels, cars, golfing), answering incoming radio calls from aircraft and making sure all their needs are met before arrival.
Sept. 2009 - Mar.2010 G2 Secure Staff - Compliance Coordinator, Customer Service Supervisor
Responsible for new hire/recurrent training, conducting training classes. Checking in of passengers,
And related front desk duties. Daily audits of PPS shipments, trip files, customer service transactions, baggage fees, environmental, as well as monthly, quarterly and annual audits. Spot checks of ramp and customer service to ensure they are following proper procedure. (Company was replacement company for Jetstream)
Oct. 2008 - Sept. 2009 Jetstream Ground - Training/Compliance Coordinator, Customer Service
Training Coordinator for USAirways, Continental and American Airlines. Responsible for new hire/recurrent training, conducting training classes. Compliance Coordinator for American Airlines; ensuring the station at 100% compliance for all Sabre/Online training. PPS audits, trip files, customer service transactions, baggage fees, environmental. Spot checks of ramp and customer service to ensure they are following proper procedure.
May 2006- Oct. 2008 Lynn Feuerman, Corcoran Realty - Personal Assistant
Clerical duties, filing, setting up appointments, marketing, updating website with listings, typing letters, use of MLS, Top Producer, Realtor.com, contacting buyers/sellers, running errands, taking care of pets while out of town.
Aug. 2002 – May 2006 Southwest Airlines – Operations Agent/Trainer
Deplaning and enplaning of passengers onto aircraft, taking air to ground calls from pilots, performing weight and balance calculations for aircraft to ensure proper takeoff weight, and station trainer.
Jul. 1999 – Oct. 2001 USAirways – Customer Service Agent/Trainer
Checking in of passengers at ticket counter and gate, deplaning of enplaning of passengers, taking baggage claims, handling customer requests and complaints.
Passport/ Languages : US passport / Native English Speaker
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