Corporate Flight Attendant: Linda Kay Houser
Location: Lauderdale by the Sea
To achieve a successful and challenging career as a contract Corporate Flight Attendant in the aviation industry where I can apply my knowledge, skills and experience.
Associates in Science, 2002 Bachelors in Science, 2004
Crime, Law & Justice Criminal Justice
Penn State Altoona Penn State University
Relevant Training Certifications
• Criminal History & Act 33 Clearances.
• Course #309: Heroin, Bruce Shafer-Instructor
• Course # 203: Managing the Sexually Abused Child, Brenda Manno-Instructor
• Gangs, Drugs, & Violence, Keith Rhodes- Instructor
• 70 Strategies for working with Difficult, Defiant Adolescents, Fred Hanna, Ph.D.- Instructor
• Drug & Alcohol Issues, Pat Gaston-Instructor
• Impact of Bullying of Social, Emotional Development
• Solution Oriented Counseling Techniques
• CPR & First Aid
• Fire Safety Expert
• Protection Permit
• Safe Crisis Management
• Medication Administration
• Exceptional written and oral communication abilities.
• Leadership and managerial skills.
• Typing: 40 wpm.
• Proficient with Word, WordPerfect, Excel, and PowerPoint.
• Individual/group counseling.
September 2007- April 2012 Hospitality Services Specialist, Nittany Lion Inn, State College, PA
• Duties include working with a diverse team of people in a fast paced environment as the main hub for two properties and their departments; operating switchboard, customer service, greeting guests, checking guest in and out of the hotel, radio communication, and Opera software and computer experience.
May 2007 –September 2007 Dispatch Clerk, Fleet Operations, State College, PA
• Duties included distributing vehicles to Penn State employees, assigning vehicles to reservation requests, data entry, billing, and customer service.
June 2004 – April 2007 Case Supervisor/ Primary Counselor,
Zerby Gap Familyworks, Spring Mills, PA
• Managed client caseloads; duties included preparing written documents for submission to county court systems, attorneys, caseworkers, probation officers, parents and other agencies.
• Made client recommendations for future living arrangements.
• Maintained client files to comply with Department of Public Welfare regulations.
• Provided counseling for youth (ages 12-18), including the review of behavior patterns that lead to special living arrangements.
• Discussed current behaviors and their relation to past behaviors and develope appropriate strategies in response to client special needs.
• Responsible for supervision of residential youth counselors and assisting in developing client therapy strategies.
Communication & Action with Parents & Clients
• Addressed defiant behaviours with youth clients and/ or parents.
• Developed youth service plans that established the goals and objectives in client therapy.
• Developed daily structured agendas for residential youth counsellors.
• Advised and direct families to all available resources that are pertinent to their child’s treatment.
• Responsible for on-call emergency duties.
August 2002- August 2003 Auxiliary Officer, Penn State Police
State College, PA
• Duties included working closely with police officers, assisting with various safety and security tasks, traffic and crowd control at campus events, property security and parking enforcement.